PRIVACY POLICY

Last updated: 18th December 2025

Cheshire Cricket Coaching takes your privacy seriously. This policy explains how we collect, use, store, and protect personal information when you make an enquiry or interact with us.

It is written to be clear and reassuring, particularly for parents and players sharing information as part of a coaching enquiry.

Cheshire Cricket Coaching - Circle logo

Who we are

Cheshire Cricket Coaching is a trading name of Nathan Wood Consulting Ltd.

Registered company: Nathan Wood Consulting Ltd
Registered in: England & Wales
Company number: 04811591

For the purposes of data protection law, Nathan Wood Consulting Ltd is the data controller responsible for your personal information.

What information we collect

We only collect information that is necessary to respond to enquiries and assess coaching suitability.

This may include:

  • Name (parent or adult player)
  • Email address
  • Phone number (optional)
  • Player age
  • Playing background or experience (optional)
  • Coaching interests (e.g. 1-to-1 coaching, Performance Academy, holiday camps)
  • Any additional information you choose to include in your enquiry

We do not collect sensitive personal data, payment details, or information unrelated to coaching enquiries.

How we collect information

Personal information is collected when you:

  • Submit an enquiry via the Contact form on our website
  • Contact us directly by email or phone

We do not use automated data collection tools for profiling, marketing funnels, or decision-making.

Why we collect this information

We use your information solely to:

  • Respond to your enquiry
  • Understand your coaching needs
  • Assess suitability for our coaching services
  • Communicate with you about appropriate next steps

Cheshire Cricket Coaching operates an enquiry-led model.
We do not offer instant booking, automated approvals, or automated marketing.

Marketing and communications

We do not add enquirers to mailing lists or marketing databases.

  • No automated marketing emails
  • No newsletters without explicit consent
  • No third-party advertising use of your data

Any communication you receive from us will be directly related to your enquiry unless you inform us otherwise.

Payments

Payments are not taken via the enquiry form.

If coaching is agreed following an enquiry, payments are processed securely using Stripe.

Stripe handles payment information independently under its own privacy policy.

Cheshire Cricket Coaching does not store card or payment details.

How we store and protect your data

We take reasonable steps to keep your information secure, including:

  • Secure website hosting
  • Password-protected systems
  • Limited access to personal data
  • No unnecessary data retention

Personal information is only accessed by those involved in managing enquiries and coaching provision.

Sharing your information

We do not sell, rent, or trade personal data.

Your information is only shared where necessary, for example:

  • With coaches involved in delivering agreed coaching (where relevant)
  • With service providers essential to running the business (e.g. website hosting, email services)

All third parties are required to handle data responsibly and in line with UK GDPR.

How long we keep your information

We retain personal information only for as long as necessary:

  • Enquiry data is kept while discussions are ongoing
  • Information related to coaching is retained for legitimate business and safeguarding purposes
  • Unsuccessful or dormant enquiries are periodically reviewed and deleted

Your rights under UK GDPR

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data (where appropriate)
  • Object to or restrict how your data is used
  • Withdraw consent at any time

To exercise any of these rights, please contact us using the details below.

How to contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Cheshire Cricket Coaching
(Trading name of Nathan Wood Consulting Ltd)
Email: info@cheshirecricketcoaching.co.uk

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in how we operate or changes in legal requirements. The most recent version will always be published on this page.